Shipping

Do you ship worldwide?


Yes, we do ship worldwide. You will receive in your email account a track&trace number after your order is dispatched.




How long does it take for my order to arrive?


- Portugal: from 2 to 5 working days - Europe: from 3 to 7 working days - Rest of the World: from 5 to 15 working days *OUR ORDERS MAY EXPERIENCE DELAYS DUE TO COVID-19




What is the shipping cost?


- Portugal: free shipping - Europe: 8€ - Rest of the World: 10€ Free international shipping for orders over 110€ The shipping costs will be added at the checkout.





Products

Can i wear my NÓ bracelet in the water?


All of our products are made with very strong materials. Regarding our bracelets, you can put them through daily showers, sea water, mud and sun with no problem. Their purpose is to endure a lifetime.




Do all products have warranty?


Yes, all of our products have a 2 year warranty. Be aware that all products can show some wear with time.




How do i measure my wrist?


The best way for you to measure your wrist is with a tape measure.





Returns and exchanges

The bracelet does not fit me. What should i do?


Notify us by email to no.handcrafted@gmail.com and we will exchange the bracelet according to our Return/ Exchange policy.




Can i return an item?


You can return an item that has been unworned, within 30 days upon reception. Check our Return/ Exchange policy for more information.




How can I contact you?


You can contact us through email: no.handcrafted@gmail.com or through Instagram: @no.handcrafted Feel free to ask us anything.





corda preta-01.png

FAQ