Question 1

Do you ship worldwide?

Accepted Answer

Yes, we do ship worldwide. 
You will receive in your email account a track&trace number after your order is dispatched.

Question 2

How long does it take for my order to arrive?

Accepted Answer

- Portugal: from 2 to 5 working days 
 
- Europe:  from 3 to 7 working days 
 
- Rest of the World: from 5 to 15 working days
 
*OUR ORDERS MAY EXPERIENCE DELAYS DUE TO COVID-19

Question 3

What is the shipping cost?

Accepted Answer

- Portugal: free shipping 
 
- Europe: 8€
 
- Rest of the World: 10€
 
Free international shipping for orders over 110€
 
The shipping costs will be added at the checkout.

Question 4

Orders from United States of America

Accepted Answer

Recent changes to the U.S. de minimis policies have made shipping from Europe to the United States more difficult.
Stricter customs controls, increased documentation, and tighter enforcement have reduced the advantages of low-value shipments, leading to higher costs and longer clearance times.
Because of these external factors beyond our control, we are required to ship via DHL, which results in higher shipping costs.
In addition, all orders may now be subject to customs charges, meaning that shipments of goods can incur duties and taxes that must be paid by the recipient, further increasing costs and administrative complexity.

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